WP600A / WP600ACG – User Guide

This User Guide explains how to use WP600A / WP600ACG – the first WebRTC phone based on Android system, and Wildix Phone App.

HW version:
WMS Version: 3.80.31106.05
App version: 2.4.08
Updated: March 2016

Appendix: Phone settings
Release notes: LINK

WP 2016 Datasheet and QIG (flyer): LINK

Phone overview

LED Indicator: New Voicemail / Incoming call / Missed call (blinking blue)

Keypad instruction:


Home screen:


1 – People (personal phonebook)

2 – Wildix Phone app

3 – Applications folder

4 – Browser

5 – Phone settings

6 – Notification drawer and status bar

First time login

Change language

  1. Go to Settings > Personal > Language & input
  2. Tap “Language”
  3. Select the language from the list

Network connection

  1. Settings > Wireless & Networks
  2. Select the Network:
    • Ethernet
    • Wi-Fi


  1. Ethernet -> ON
  2. IP address: the phone automatically receives the IP address from the DHCP Server


In case the phone has not received an IP address automatically, you can set up the Static IP:

  1. Static IP: tick off
  2. Enter the IP address manually


  1. Wi-Fi -> ON
  2. Select the Network from the list and enter the password (if necessary)
  3. Tap “Connect”

Login to Wildix Phone application

After the phone has booted, the Phone app opens automatically.


  • Domain: PBX IP address or domain name

You can enter the PBX name, “wildixin.com” domain is added automatically; if you leave this field blank, “auto.wildixin.com” is automatically added;

  • User name: extension number, user name or email address of user
  • Password: user WEB password

Go to Settings -> Advanced -> Check for Updates. In case there is a new version available, follow the instructions on the screen to update.

Wildix Phone application


1 – Status

2 – History

3 – Dialpad

4 – BLF Keys

6 – Settings

You can swipe between the Phone app menu tabs by swiping with the finger on the phone screen to the right / to the left.


  • Change your status (DND / Away) and expiry time
  • Enter the status message


Call history is synced with Wildix PBX.

  • List of all the calls and call duration
  • Redial


Live search

Live search is performed in all the shared phonebooks; first colleagues that match the entered criteria are displayed, then phonebook contacts.

Start entering a number or a name into the Search field:


Place a call

  • Enter the number and tap the green button

The number you entered is automatically dialed after the timeout of 5 seconds, if the handset is in off-hook position

  • Otherwise start entering a number or a name into the Search field, then tap on the contact that appears below the Search field

Second call (Line), Hold, Mute, Video, Transfer


1 – Mute / Unmute

2 – Hold / Resume

3 – Hang up

4 – Transfer*

5 – Video

6 – Conference

7 – New call

* Enter the number for the transfer into the Search field:


8 – Attended transfer

9 – Blind transfer

10 – Cancel transfer

BLF keys

Monitoring and management of colleagues and features.

Max 120 elements can be added for monitoring (features and colleagues). Swipe on the screen to the left/to the right to move between the pages of Feature keys.

Configure BLF keys

Wildix Collaboration > Settings > Feature keys (read Collaboration User Guide for more info)


Screen Shot 2015-05-14 at 13.31.26.png

Supported BLF Keys

  • Colleague
    • monitor status (ringing/in call; dnd/away)
    • call (tap the element and select “call”)
    • call pickup (tap the element while the status is “ringing” and select “pickup”)
    • transfer a call (tap the element and select “transfer” during a call)
  • Speed Dial
    • Trunk
      • monitor status for BRI/PRI/FXO/GSM (green/red)
      • call through this trunk (if green)
    • Timetable
      • monitor status (green/yellow/red)
      • change status (tap the element and select “call”)
    • Switch
      • monitor status (green/red)
      • change status (tap the element and select “call”)
    • 3 state switch
      • monitor status (green/yellow/red)
      • change status (tap the element and select “call”)
    • Group Pick up
      • pickup a ringing call of user belonging to your ACL group on the same PBX
    • Call group
      • monitor status (red=incoming call; green=idle)
      • call a call group (tap the element and select “call”)
      • pickup a ringing call (tap the element and select “pickup” if red)
    • Send DTMF


    • Chat
    • Send Post-It messages
    • Presence status of colleagues
    • Place a call


    1 – Search field

    2 – Post-It / Chat

    3 – Call

    Chat history sync with Wildix Collaboration is not guaranteed.

    You can disable / enable visual new chat messages notifications in Phone App Settings > Advanced.

    Join the WebRTC Kite videoconference

    This is a beta version, the number of participants is limited to three users.

    1. To participate in a conference from WP600 / WP600ACG, you must be invited by a PBX user. You receive the invitation to chat
    2. Tap the invitation link to access the conference and select “Chrome” browser

    Tap “Always” to set up Google Chrome as the default browser.

    In order not to be distracted by calls received via Phone app, go to Phone Settings > Advanced, “Allow usage of other VoIP Apps” = ON (in this case Phone app does not open automatically during an incoming call)

    More info about WebRTC Videoconference in Videoconference User Guide.


    Personal and Call features for each Call class is synced with the PBX

    Personal and Account settings

    • Account: Read the chapter LOGIN TO WILDIX PHONE APPLICATION
    • Personal:
      • E-mail
      • Mobile
    • Ringtone: Ringtone playback and selection
    • Ringtone volume: Adjust the volume level

    Call features (Call forwarding, call waiting, mobility) for each call class


    • Busy call forward / Unavailable call forward / Force call forward.
    • Enter the number using the phone keyboard or the pop-up keyboard on the screen or enter VOICEMAIL

    • Call waiting (receive more than one call at a time).
    • Mobility with timeout (receive incoming calls also to your mobile number).
    • Enter the numeric value to define the timeout in seconds

Make sure Mobile number is entered in Settings > Account > Personal > Mobile

External / Blacklist / Whitelist

Same Features as for Internal class, in addition, this menu allows you to select the Ringtone for each Call Class


Switch ON to activate the class, then you can change other settings

Advanced Settings and Phone upgrades

  • Update source: allows installing preview versions (changelog and upgrade instructions: LINK)
  • Check for Updates: tap to search for new versions; in case the new version is available, follow the instructions on the screen to upgrade
  • Jitt Comp: Jitter buffer settings (enter the value)
    • SIP TLS (On / Off):

TLS is enabled by default if PBX has a public IP

    • Initiate video calls (On / Off): when On, video is automatically requested from the remote device upon starting an audio call

We recommend to enable this option in order to automatically receive video from the doorphones

  • Audible DTMF (On / Off)
  • Automatic upgrades (On / Off); when Off, an additional option “Notify of new versions – On/Off” is displayed
    • Allow usage of other VoIP Apps (On / Off): when On, Phone app does not open automatically during an incoming call

We recommend to enable this option for WebRTC Videoconference

  • Handset mic gain (set up the level)
  • Show chat notification (On/Off): enable / disable visual new chat message notifications
  • About: information about Phone application and current version

Appendix: Phone settings

Wireless & Networks

  • Wi-Fi: ON / OFF

Scan for networks, view the list of available networks, add a new one.

  • Bluetooth: ON / OFF

Search for devices, view the list of paired devices, unpair devices, see the received files

  • Ethernet: ON / OFF

Use DHCP or tick off “Use static IP” and enter the parameters manually

  • More: Advanced network settings (VPN, Portable hotspot, PPPOE, VLAN, Proxy settings, Net Priority – Give priority to Wi-Fi or Ethernet when both are enabled)

Device (Sound, Display, Storage, Storage, Apps)

  • Sound
    • Volumes: adjust Music volume, Ringtone & notifications volume Alarms volume
    • Ringtone and notification: select Call ringtone, Default notification sound
    • System: tick off to enable Dial pad touch tones and Touch sounds
  • Display
    • Brightness: adjust the brightness level
    • Wallpaper: select the wallpaper
    • Sleep: adjust the timeout for screen sleep mode
  • Hdmi: allows you to enable HDMI, select the Resolution, adjust the Screen Zoom
  • Storage: all the information about memory usage
  • Apps: view and manage all the applications (allows you to force-quick Phone APP: select Phone App from the list -> Force stop)

Personal (Language and input, Security, Backup)

  • Security: enable screen lock, device administration, credentials storage
  • Language & input:
    • Language: tap Language to select another language from the list
    • Spell checker: tick off to enable, tap the icon on the right, then tap the earth icon to select a different language for spell checker
    • Personal dictionary: allows you to create a user dictionary
    • Keyboard & Input methods: tap the Settings icon to the right from the keyboard choice to select a different language for the input
    • Speech: allows you to enable and to set up text-to-speech options
    • Mouse/Trackpad: allows you to adjust the pointer speed
  • Backup & reset: allows you to enable the backup and to set up the parameters for backup, and to restore the phone to the factory defaults


  • Add and manage accounts. Enable the Google account to be able to download the applications from Google Play Market and to use Google Calendar. Tap + to add a new account.
  • Allows you to manage the Privacy settings (location and adds)

System (Date and time, Accessibility, Phone information)

  • Date & time: allows you to enable automatic time and date settings or to set up time and date manually, select the time zone, select the format of time and date, set up the SNTP Server
  • Accessibility: special needs settings (TalkBack, Magnification, Large text, Speak passwords, enable Accessibility shortcut)
  • About Multimedia Terminal: information about system update, status, model, Android and Kernel version, legal information
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