Ports used by Wildix services

Make sure that these ports are open on your router / firewall in order to be able to access and use different Wildix services.

It is recommended to open incoming custom secure port or default 443 from outside on PBX

Cloud PBX

  • RTP port range on outgoing traffic towards Cloud PBX: 10000-59999

Virtualization:

License activation / check
Access to external servers: wmp.wildix.com
Port:

  • outgoing tcp:443
  • incoming: tcp:443 or custom secure port

Upgrade
Access to external servers: wmp.wildix.com
Port:

  • outgoing tcp:443
  • incoming: tcp:443 or custom secure port

Remote support
Access to external servers: vpn2.wildix.com
Port:

  • outgoing tcp:443
  • incoming: tcp:443 or custom secure port

SIP Trunks registration
Outgoing:

  • 5060 UDP or another custom port specified in trunk settings

Devices sync with portal
Access to external servers: api.wildix.com
Port:

  • outgoing: tcp:443
  • incoming: tcp:443 or custom secure port

Remote provisioning of devices
Incoming:

  • 443 TCP (default) or another external secure port (SIP-RTP page);
  • 5060 UDP – 5061 TCP for SIP registration
  • RTP: from 10000 to 15000 (SIP-RTP page)

Check open ports
Access to external servers: api.wildix.com
Port:

  • outgoing: tcp:443
  • incoming: tcp:443 or custom secure port

Check External IP
Access to external servers: checkip.wildix.com
Port:

  • outgoing: tcp:443, tcp:80

WMS network

  • Enable the port 443 TCP (or another custom secure port) and 1194 UDP on the side of the Master PBX

Access to WMS network nodes between PBXes.
Port:

  • incoming: udp 1194

Multicast paging uses:

  • IP 224.0.0.1 or IP 239.1.1.10 (2N support)
  • Ports 9000-9009

SMS sending with remote GSM gateway:

  • Open the port 7008 TCP on the side of the PBX

WIService (Wildix Integration Service, used by CDR-View, Screen Sharing, Fax printer, Click2call from Windows, Popup App and other Wildix applications):

  • Make sure that FQDN “wildixintegration.eu” is correctly resolved with the IP: 127.0.0.1 by your DNS (on the user PC or on the router side)

Contact look up during incoming/outgoing calls:
Access to external servers: namelookup.wildix.com
Port:

  • outgoing: tcp:443
  • incoming: tcp:443 or custom secure port

Collaboration and Web Phone

  • 443 TCP (default) or another external secure port (SIP-RTP page);
  • RTP: from 10000 to 15000 (SIP-RTP page)

File / image sharing
Access to external servers(both PBX and Client):

  • Auth.wildix.com
  • fs.wildix.com

Port:

  • outgoing: tcp:443
  • incoming: tcp:443 or custom secure port

Screen sharing:
Access to external servers(both PBX and Client):

  • vnc.wildix.com
  • kite.wildix.com

Port:

  • outgoing: tcp:443
  • incoming: tcp:443 or custom secure port

iOS/Android

  • SIP: 5061/TLS, if blocked 443/TLS
  • XMPP: 5223 TCP, if blocked 443 TCP
  • Configuration: 443 TCP
  • Custom secure port (SIP-RTP page): add manually on the app login page: Account > Domain, example: pbx.wildixin.com:443 (for iOS works only with public IP)
  • RTP: from 10000 to 15000 (SIP-RTP page)
  • For push notifications: 443 TLS to push.wildix.com; PBX must be connected to the internet and be able to communicate with push.wildix.com server
    • Android: a direct, unproxied connection to the Google Cloud Messaging server on these ports: TCP 5228; TCP 5229; TCP 5230 and TCP 443
    • iOS: a direct, unproxied connection to the Apple Push Notification servers from smartphone is necessary on ports TCP 5223; TCP 2195; TCP 2196; TCP 443

WebRTC Kite service
Access to external servers:

  • kite.wildix.com
  • ws2sip.wildix.com

Port:

  • outgoing: tcp:443, tcp:5061, udp:10000-15000
  • incoming: tcp:443 or custom secure port, udp:10000-15000,

WebRTC ubiconf videoconference
Access to external servers (both PBX and Client):

  • conference.wildix.com
  • videobridge.wildix.com
  • File / image sharing
  • Kite (sip calls)

Port:

  • outgoing: tcp:443, udp: 10000-15000
  • incoming: tcp:443 or custom secure port

Text to speech
Access to external servers(both PBX):

  • tts.wildix.com

Port:

  • outgoing: tcp:443
  • incoming: tcp:443 or custom secure port
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