Manuals – Wildix Documentation

WMS (Wildix Management System) and PBX

WMS Start Guide

A step by step guide for PBX administrators: how to activate and install a Wildix PBX, how to set up a WMS Network, add users, provision phones and media gateways, configure trunks; practical examples of Dialplan configuration

 

WMS Technical notes

Technical notes for sysadmin (advanced WMS users)

 

Virtualization

Guide for sysadmin: how to install PBX as a Virtual Machine or Server HW

 

Transition WMS 2.x – WMS 3.80.x

 

PBX Documents

 

USB Key

 

Technical-Commercial Specifications


Media gateways and Networking

Media gateways

Passerelles Fiche technique – FR

Media Gateways – OLD

 

PoE Switches – 2016

 

PoE Switches – OLD

 

VDSL PoE Extender

 

Enterprise Wi-Fi Sync Overlay

 


IP DECT W-AIR

W-AIR Fiche technique – FR

 

W-AIR System

Guide for sysadmin: how to set up a DECT network, where to place bases and repeaters, how to perform firmware upgrade, set up lone worker alarms for W-AIR 150 handset

 

W-AIR handsets

Guides for end user: how to assign and to use W-AIR handsets


WP

WP 2015-2016

 

WP 1st series – OLD


Headsets and other Phones Accessories: WHS, WP490EXT, WPEHS

WHS, WP490EXT, WPEHS

Wildix offers three headsets models – monoaural (WHS-Mono), binaural (WHS-Duo) and bluetooth (WHS-BT); WP490EXT – keypad extension module; WPEHS – wireless headset adapter

 

Integration of third party headsets: Jabra, Plantronics, Sennheiser, JPL

Wildix has worked with Jabra, Plantronics, Sennheiser and JPL to integrate different headset models to work with the majority of Wildix devices


UC (Unified Communications)

Collaboration

Collaboration Fiche Technique – FR

Guide for end user: how to use Chat, Audio and video call, Fax and SMS, File transfer, Softphone, Multichat and audio conference, Attendant Console, Desktop sharing

 

Integration Utility

Guides for end user / sysadmin: how to set up and to use the Integration component in order to place calls from web pages and from various Windows / Mac OS X applications and to send faxes using Wildix Fax Printer

 

CDR-View

CDR-View Fiche Technique – FR

Guide for end user: how to use CDR-View component for comprehensive call traffic, costs, user and group activity analysis

 

Call center Wallboard

Guide for sysadmin: how to install the Wallboard application for call center activity monitoring

 

iOS/Android Apps

Guides for the sysadmin / end user: how to set up access to shared PBX phonebooks on personally owned devices and to use the applications for iOS/Android

 

Mobility Enterprise

Guide for sysadmin: how to enable PBX users to receive and make calls via the corporate PBX from personally owned mobile phones

 

CTI Hotel – OLD

Guide for sysadmin / end user: how to use CTI Hotel on PBXs of WGW-H series with WMS 2.x version


WebRTC Kite & Videoconference

WebRTC Kite

Guide for sysadmin: how to set up Kite service on WMS side and on the website; includes HTML template of Kite contact button and Kite WebAPIs allowing to display call agent status and personal image, Direct call and chat without customer authorization

 

WebRTC Videoconference

Guide for end user / sysadmin: how to start and to manage the Videoconference; includes bandwidth and browser requirements


Developer Area

Windows TAPI

Documentation for developers: how to integrate Wildix PBX capabilities with PC running Windows

 

Collaboration WebAPI

Information for developers: Wildix WebAPIs for integration of Wildix PBX capabilities into web application and third-party software; links to download a JavaScript library and access to developer documentation

 

PBX Control APIs

Set of APIs allowing developers to integrate separate Wildix PBX capabilities into web applications

 

Web Applications Area

Set of APIs allowing you to extend your Wildix PBX with additional functionality, such as WebCRM and Alert-call System


Known issues

A list of Wildix known issues and their workarounds

 

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